Fix The Tix

Fix The Tix Coalition

A broad coalition of live event industry organizations and professionals have formed to collectively advocate for a ticketing experience better than the nightmare many fans and artists currently navigate.

With representation from venues, promoters and producers, the performing arts, artists groups, recorded music, and independent ticketing companies, this coalition represents stakeholders who take on all the risk to create once-in-a-lifetime experiences and bring joy, employment, and economic impact to communities across America.

We are coming together to protect fans from price gouging and deceptive and predatory ticketing practices.

If you have questions or are interested in joining the coalition, please contact advocacy@nivassoc.org.

For media inquiries, please contact NIVA@Luckybreakpr.com.

Legislation 101:

Key Features of Fan-Centric vs Anti-Fan Ticketing Bills

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Statewide Ban on Speculative & Fake Tickets

Prevents the sale of tickets that do not exist or cannot be validated.

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Statewide Ban on Spoof Websites

Bans sites that impersonate official venue or artist pages to mislead fans.

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Transparency in Pricing

Requires full itemization of ticket prices, including fees, at the beginning of the ticket sale.

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Accountability for Professional Resellers

Requires professional ticket resellers to register at the state level to ensure oversight.

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Refunds for Invalid Tickets

Mandates secondary sellers to refund fans if tickets do not allow entry to a show.

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Consumer Protection Reporting Portal

Establishes a state-level platform for fans, artists, and venues to report violations.

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Enforcement and Penalties

Provides strong enforcement provisions with fines for violators of the ticketing law.

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Price Gouging Restrictions

Fan-Centric

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Unlimited Transferability for Resellers

Allows secondary resellers to transfer tickets freely, enabling exploitation by scalpers.

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Forced Access to Venue Data Systems for Resellers

Requires venues to give back-end data access to secondary sellers, providing them with primary tickets and fan data.

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Sharing of Private Ticketing Data

Forces venues to disclose private ticketing data to secondary resellers, breaching consumer privacy.

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Speculative or Fake Tickets with Fine Print

Allows speculative or fake tickets to be sold if disclosed only in fine print, which may not be visible to fans.

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Prohibited Terms and Conditions

Bans consumer protections like delayed ticket transfers or restrictions on resale terms, often benefiting resellers at fans’ expense.

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Allowing Refunds After Non-Use of Tickets

Enables resellers to buy tickets, skip the event, and still demand a refund, harming the venue and legitimate fans.

Anti-Fan

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Fix The Tix Model Legislation

Consumers are being defrauded every day by predatory ticket resellers. In the wake of the Taylor Swift onsale disaster in November 2022, legislators in states across the U.S. began to ramp up the introduction and consideration of ticketing bills. Fix The Tix, which represents every major constituency in the live events space, has crafted model legislation that represents its interests and the interests of consumers.

This legislation is supported by a united front of artists, fans, major and indie recording labels, independent venues, promoters, performing arts centers, universities, managers, agents, and more. Together, they stand as a barrier against the predatory resale platforms and secondary sellers that have exploited fans and artists for far too long.

Learn More About Our Model Legislation

Steering Committee

Supporting Members

Coalition Members

MORE THAN 250 MAJOR MUSIC ARTISTS SIGN FIX THE TIX COALITION LETTER TO CONGRESS IN SUPPORT OF THE FANS FIRST ACT (S.3457)

Billie Eilish, Finneas, Dave Matthews, Cyndi Lauper, Lorde, Sia, Train, Fall Out Boy, Green Day, Graham Nash, Duran Duran, Nile Rodgers, Becky G, Julia Michaels, Major Lazer, Julien Baker, Chappell Roan, Ben Folds, Diplo, Indigo Girls, and more than 250 Artists Sign a Letter to U.S. Senate Commerce Committee in Support of Legislation to End Deceptive Ticketing Practices

Read the Letter

The Fix the Tix Plan for Congress

A detailed roadmap for how Congress can fix ticketing to protect consumers, elevate creative economic development, and restore trust in the ticketing experience for fans and artists.

WHY CONGRESS SHOULD ACT NOW

Fans and artists are facing the glaring consequences of an unchecked ticketing market that has been exploited by predatory resellers. If Congress does not act, the status quo - devoid of essential protections - leaves consumers vulnerable and harms artists.

Predatory and deceptive practices run rampant, as ticket resale platforms become breeding grounds for fraud, counterfeit tickets, and exorbitant price gouging. As a result, according to Bloomberg, resale ticket prices on one platform SeatGeek have increased more than 100 percent since 2019, while the face value of tickets has increased only ten percent.

We urge Congress to enact comprehensive legislation that safeguards consumers from fake tickets, price gouging, and other deceptive practices, provides transparency in ticket pricing, and restores integrity to the ticketing marketplace.

Read the "Fix The Tix Plan”